Terms & Conditions

Terms & Conditions

 

Please Note: By placing orders with us we assume you acknowledge and agree to the terms and conditions down below and are familiar with them.

 

Ordering Process


Your order will only be processed on confirmation of order & full payment. For EFT payments full payment will only be deemed to be made on receipt of the funds in our bank account. No cheque payments will be accepted by Precious Prints.

 

How to order:

 

Online: Simply go into product of your choice from our home menu, click the down arrow & select which is applicable to you then type in quantity desired & click add to shopping cart. Once happy with your shopping cart click the check out button. You will immediately be notified of your order via email- please kindly confirm order & proceed with your payment. Only once these have been confirmed will we process your order. Orders will be sent within 5-7 working days of order & payment. 

 

Email: If preferred, you are welcome to place your order via email. This can be done by emailing your order to sales@preciousprintssa.co.za. You will then receive an invoice with the total on your order. If you are happy with your order please kindly confirm the order & proceed with your payment. Only once these have been confirmed will we process your order. Orders will be sent within 5-7 working days of order.

 

We will keep you informed at each stage during the processing of your order. You are also welcome to call us to follow up on your order.  In-stock orders are processed and couriered within 5-7 working days of payment being received (does not include Saturday, Sundays or South African holidays).

 

While we do try to maintain stock at all times, on occasion we may run out of an item and in using our shopping cart and checkout system, you will be aware of this immediately. If you would like to continue with your purchase for any items which may be out of stock these will be sent through to you as soon as they become available.

 

Cancellations:


Should you wish to cancel your order please do so within 3 days to receive a full refund. If your cancellation falls within 4-7 days we will keep 10% of the total amount as administrative fees. If you wish to cancel & your order has been placed more than 7 days ago you will not be refunded.

 

No queries/disputes will be entertained after 7+ days.